Política de Privacidad

1. El Alcance

Esta política describe los tipos de datos personales que la Compañía recopila sobre personas naturales, así como la forma en que los procesa, comparte con terceros y protege.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or indirectly through a combination of additional information we hold or have access to.

1.3 En esta Política, "tratamiento" se refiere a cualquier operación que implique el uso o la recopilación de Datos Personales, incluyendo su gestión, estructuración y almacenamiento.

Our services are intended for users aged 18 and over. We do not knowingly seek, collect, or process information from minors. If we become aware that any such information has been collected, we will delete it promptly.

2. Qué Datos Personales Tenemos Sobre Usted

When you access our services, channels, or website, we collect your Personal Data. In certain cases, we may also request it directly from you.

En otros casos, recopilamos sus datos personales mediante el análisis del uso de nuestros Servicios o canales de atención, o a través de la información que recibimos de nuestros socios terceros.

3. Sin Obligación de Revelar Información Personal

You are not required to provide us with any personal data. However, withholding certain personal data may prevent us from delivering our Services or granting you access to the website.

4. Qué Datos Personales Recopilamos

The information we collect is non-personal and cannot be used to identify you.

4.3 Personal Data you provide to us: any personal data you voluntarily share when connecting through us to a third-party online trading platform.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base Legal y Motivos del Tratamiento de Datos Personales

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

5.3 Contact us by email for more details about the processing carried out to safeguard legitimate interests.

5.4 Below is a list of the reasons and legal bases that allow us to use the information you provide us:

6. Transferencia de Datos Personales a Terceros

The Company may also share Personal Data with third-party companies that provide services such as IP address hosting and storage, as well as user experience analytics.

You may also ask us to share your Personal Data with third-party trading platforms. In such cases, we will pass on the Personal Data you provide to us to those platforms. Your Personal Data will then be governed by their respective privacy policies. Please note that your Personal Data may be shared with more than one trading platform.

6.3 The Company may share Personal Data with affiliated entities or business partners. This enables the Company to access the resources needed to improve and optimise the products and services it offers to clients.

6.4 Where necessary to protect the rights or assets of third parties, the Company is permitted to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors or buyers, or with lenders of the Company or any other group entity, in connection with a relevant transaction (including the transfer or sale of assets belonging to the Company or any other group entity), or as part of any merger, restructuring, consolidation, or insolvency involving the Company or any other group business.

7. Cookies y servicios de terceros

We may use third-party services, such as advertising providers or data analytics companies, on our website. These third parties may also use cookies or similar technologies.

7.2 Las cookies son pequeños archivos de texto que se instalan en su dispositivo cuando visita el sitio web. Se utilizan para recopilar información sobre sus preferencias y hábitos de navegación, con el fin de mejorar su experiencia, guardar sus ajustes y personalizar los productos y servicios que puedan ser de su interés. Las cookies también se emplean con fines estadísticos y analíticos.

7.3 We use two types of cookies: session cookies and persistent cookies. Session cookies are temporary — they are downloaded to your device and expire when you close your browser. Persistent cookies remain on your device after your browser is closed. They are used to recognise you as a returning user and allow the website to restore your previous session.

Please note that disabling cookies may affect the functionality of certain website features, or prevent them from working as expected.

Online Tracking Notice: This service does not currently support Do Not Track signals.

8. Conservación de Datos Personales

8.1 The Company will retain your Personal Data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable law, regulation, policy, or order.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for an additional 12 months.

We periodically review the Personal Data we retain to confirm it is still necessary.

9. Transferencias Internacionales

Su información personal puede ser transferida a otros países, incluidos terceros países u organizaciones internacionales. La Compañía toma todas las medidas necesarias para proteger los Datos Personales que usted proporciona y garantizar que los usuarios de dichos datos puedan ejercer sus derechos y acceder a recursos legales efectivos.

9.3 The Company can provide information about the security measures it uses to protect Personal Data transferred to third countries or international organizations. To request this information, contact us at: support@fuerovalia.com

10. Seguridad de los Datos Personales

10.1 We have implemented appropriate organisational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will remain free from security vulnerabilities. We are not liable for intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data, including Personal Data disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our reasonable control.

In some cases, we may be legally or otherwise required to share your Personal Data with third parties, such as public authorities. We have no control over how those third parties protect your Personal Data in such circumstances.

Transmitting personal data over the internet carries inherent security risks. The Company cannot guarantee the security of any personal data you send to us online.

11. Hipervínculos a sitios web de terceros

Our website may contain links to third-party sites and applications. These are not under the Company's supervision, and we are not responsible for how they collect or process personal data. This Policy does not apply to any actions taken through those sites or applications.

11.2 Before accessing any third-party websites or applications, we recommend reading their privacy policies carefully. We also advise caution when deciding whether to share any Personal Data with them.

12. Modificaciones a Esta Política

This Policy may be updated at any time. Any changes will be communicated by publishing the revised Policy on our website.

12.2 When significant changes are made to this Policy, we will notify you through appropriate channels and publish a notice on our website.

12.3 Unless otherwise stated, any amendments take effect upon publication of the revised Policy.

13. Sus derechos

You have the right to request verification of the accuracy of your Personal Data, to correct any errors, and to request deletion of any Personal Data we no longer need. You may also restrict the scope of how your personal data is processed.

13.2 If you are an EEA resident, please refer to this page. These rights apply to the personal data you provide to us. To exercise any of these rights, contact us at the email address below.

13.3 Right of Access You have the right to verify the accuracy of your Personal Data being processed. Where applicable, you may access that Personal Data. The Company will provide one electronic copy of your Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be provided in electronic format upon request. The right of access must not conflict with the rights and freedoms of third parties. If a request would be detrimental to the rights or freedoms of another person, the Company may refuse or limit its response accordingly.

13.4 Right of Rectification The Company is entitled to correct inaccurate Personal Data. You have the right to request that any incomplete Personal Data concerning you be rectified, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the personal data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to the processing of personal data concerning you where that processing is based on our legitimate interests or those of a third party; (e) the personal data has been processed unlawfully; or (f) the personal data must be erased to comply with a legal obligation applicable to the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Processing Restrictions If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where such a restriction is requested, your Personal Data may only be retained with your consent, to establish, exercise, or defend legal rights, to protect the rights of another natural person, or where a significant public interest reason exists within the European Union or a Member State.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the personal data you have provided to the Company in a structured, commonly used format. You may request that your personal data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability must not adversely affect the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to any processing of your Personal Data based on legitimate interests pursued by the Company or a third party. This right is not limited to profiling based on those legitimate interests. If we establish compelling legitimate grounds for processing your Personal Data that override your rights, freedoms, or interests, or that relate to the establishment, exercise, or defence of legal claims, we may continue that processing despite your objection. With regard to direct marketing, you have the right to object at any time to the processing of your Personal Data.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal. You also have the right to lodge a complaint with the relevant supervisory authority — specifically, a control authority established by a Member State to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union. Please note that applicable EU and Member State law may limit the rights described in this section 13 with respect to your Personal Data.

13.10 We will provide the information requested under the rights set out in section 13 of this agreement within one month of receiving your request. Where necessary, this period may be extended by up to two months, depending on the nature and volume of requests received. You will be notified of any extension, and the reasons for it, within one month of receiving your request.

Provided information requested under this section is available free of charge, subject to the provisions of section 13 of the law. Where a request is unfounded or excessive — particularly if repetitive — we may charge a reasonable fee to cover the administrative costs of fulfilling it. We also reserve the right to refuse such requests.

If there is any doubt about the identity of the person who submitted a request, we may ask the requester to provide reasonable means of verification.